FAQ

Can you choose another flavour not listed?
Yes. Please contact us.

Do you Deliver?
Yes however delivery is subject to availability, please contact us.

Do you Deliver Wedding Cakes outside of ACT and Queanbeyan? 
Yes, please contact us.

Where are you located?
Canberra, ACT

 

WHAT ARE PICKUP DETAILS?

Pickup times-
We are available for order pick ups 7 days a week!
Our Pick up times will be emailed to you along with our collection address in Gordon ACT.
You can request a specific time to pick up by leaving a time in the text field when ordering.
If after you have placed your order, you are unable to make your allocated pick up day and time, don’t hesitate to contact us.

Cut off times- We require 48 hrs to freshly create your orders. If you require cake urgently, (same day or next day), please contact us first and we will do our best to accommodate your request.

Availability:  If you find that we have blackout dates on our pick up or delivery calendars when ordering, but you really need cake. Please contact us and we will do our best to accommodate your urgent request.
Whilst we try to make and bake as much cake as we can, at times we can get super busy.
There may be times when we are booked out.


ORDER STATUS
Confirmation of order email- Upon placing your order you will receive a confirmation email from our shop. This does not mean your order is ready to collect. It is simply an email to acknowledge we have received your order.

Is my order ready?
Pick up- Your order will be ready for pick up within your specified day and time slot.


CUSTOM ORDERS
Cookies-

Fill out our cookie enquiry form here and we will be in contact within 12 hrs to confirm your style/colour choices.

Custom Cakes-
Have a special request? We love custom orders. Fill out our enquiry form here

Corporate Orders-
We do Corporate Orders. Fill out our enquiry form here

Contacting us- If you have any questions or queries, please don’t hesitate to reach out. Contact us here